Privacy Policy

Last Updated: 02/03/2026

Biolit ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Company Information

Biolit is owned and operated by:

BOUKANDOUL Mokhtar
1804 boul. Le Corbusier, Suite 333
Laval, QC H7S 2N3
Canada

Phone: +1 581-701-0904
Email: support@biolit.ca

2. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

When you:

Place an order
Subscribe to our newsletter
Contact customer support
Create an account

We may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party providers)

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on site
Referring website

This information helps us improve our services and user experience.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about your purchase
Provide customer support
Send marketing communications (if you consent)
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

4. Marketing Communications

If you opt in to receive emails or SMS communications:

You may receive promotional offers, product updates, and brand content
You may unsubscribe at any time via the link in our emails

We do not send marketing communications without consent where required by law.

5. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only as necessary to operate our business, including:

Shopify (website hosting)
Payment processors
Shipping carriers
Email marketing platforms
Analytics providers (Google Analytics, Meta Pixel)

These third parties process data securely and only for the intended purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Personalize advertising

We may use:

Google Analytics
Meta Pixel (Facebook)
Other advertising and analytics tools

You may disable cookies in your browser settings, but this may affect website functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission is 100% secure.
By using our website, you acknowledge this risk.

8. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes

9. Your Rights (Canada – PIPEDA)

Under Canadian privacy law, you have the right to:

Request access to your personal information
Request correction of inaccurate data
Withdraw consent (where applicable)
Request deletion where legally permitted

To exercise these rights, contact us at support@biolit.ca.

10. Children’s Privacy

Our website and products are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

11. International Transfers

If you access our website from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact: